Privacy Policy

1. Introduction

As Hobala Ltd. Şti. ("UR-GE ERP", "the Company", "we"), we take the utmost care regarding the security of your personal data. This Privacy Policy explains how your personal data is collected, used, stored and protected under Law No. 6698 on the Protection of Personal Data ("KVKK").

2. Data Controller

3. Personal Data Collected

The following personal data may be collected:

• Identity Data: First name, last name, national ID number
• Contact Data: Email address, phone number, address
• Financial Data: Invoice details, payment details
• Company Data: Company name, tax number, trade registry number
• Usage Data: IP address, browser information, site usage statistics

4. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Providing and managing software services
• Creating and managing customer accounts
• Performing billing and payment transactions
• Providing technical support services
• Fulfilling legal obligations
• Improving service quality
• Communication and information activities

5. Transfer of Personal Data

Your personal data is not shared with third parties except for legal obligations and the following cases:

• Authorized public institutions and organizations as required by law
• Partner payment institutions for payment transactions
• Law and consultancy firms for the conduct of legal proceedings
• Cloud service providers (under data security agreements)

6. Storage of Personal Data

• Stored throughout the contract period and the legal retention periods afterwards.
• Stored in encrypted form on secure servers.
• Securely destroyed when the legal retention periods expire.

7. Cookie Policy

Cookies are used on our website:

• Essential cookies to ensure site functionality
• Preference cookies to remember user choices
• Analytics cookies to analyze site usage

You can manage your cookie preferences from your browser settings.

8. Your Rights Under the KVKK

Under Article 11 of the KVKK, you have the following rights:

• Learn whether your personal data is being processed
• Request information if your personal data has been processed
• Learn the purpose of processing and whether it is used accordingly
• Know the third parties to whom your data is transferred at home or abroad
• Request correction of incomplete or incorrectly processed data
• Request deletion or destruction of your data
• Object to a result against you arising from automated analysis
• Demand compensation if you suffer damage due to unlawful processing

9. How to Apply

To exercise your rights under the KVKK, you can apply through the contact channel below. Your applications will be concluded within 30 days at the latest.

For applications: info@urgeyazilim.com · +90 850 441 3416

10. Policy Updates

This Privacy Policy may be updated in line with legal regulations or changes in our services. Updates will be published on our website.

Last updated: January 2025